Customer Relationship Management (CRM)

Insightly

This system is very simple to set up and use, and has a reasonable free plan for getting started. The paid plans are inexpensive for small businesses too, but it lacks some features that the others in this list deliver on.

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Capsule

Capsule’s free plan is very generous, and the paid version is still very affordable. There is a free 30 day trial so you can give it a whirl. It has some amazing features, but doesn’t compromise on user experience.

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Sugar CRM

If you want a completely customisable package with a tonne of features, then SugarCRM could be perfect for you. It can be complicated to use and it’s also very expensive. But the power is there if you need that.

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Salesforce

This is probably the most well-known system out there, and again is one you can totally customise to suit you. The plans can get pricey, but this is slightly more complex to use and I feel is more suited to large companies than SMEs and entrepreneurs.

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Zoho CRM

Zoho’s CRM is part of a larger suite of business tools so if you are looking for an all-in-one system, this might be worth a go. There is a free edition which might suit many businesses but the basic plans are pretty reasonable per user per month if you want to upgrade.

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Agile CRM

If you’re looking to sell and market like a Fortune 500 company then this is a great tool for you. With marketing automation, telephony, helpdesk, web engagement,
social media integration, email campaigns and mobile marketing, this is a great all-in-one. There is a free plan and then the upgraded plans are still pretty reasonably priced.

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June 1, 2019
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