Cancellation and Refund Policy

Memberships

You have thirty (30) days from the date of your purchase to request a refund of your membership. Any refund request after that period will not be processed.

As a Premium member paying monthly, you can cancel at anytime.

  1. Log in to the website.
  2. From your Membership Account page, click the link to “Cancel”.

Your account will be closed immediately and you will receive no further charges.

 

Physical Products

  • We offer a 100% money back guarantee on all our physical products.
  • The guarantee covers price of product only, within fourteen (14) days from purchase date. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.
  • Once a return is received the refund process will take no more than 30 days. All refunds will be either returned via PayPal.
  • You have fourteen (14) days from the date of the original purchase to return the product to receive your refund. Any return received after that period will not be processed.

 

If you have any questions in relation to canceling your membership or our refunds policy, please contact us.

top
© 2016 START UP MUM PTY LTD, ALL RIGHTS RESERVED | PRIVACY POLICY | TERMS OF USE | WEBSITE BY TOTAL CONCEPT MANAGEMENT